- CRM best practices
- лучшие практики CRM
English-Russian IT glossary. 2014.
CRM best practices
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Mario Pufahl — (* 1971 in Düsseldorf) ist ein deutscher Dozent, Buchautor und Managementberater. Inhaltsverzeichnis 1 Leben 2 Bücher 3 Veröffentlichungen … Deutsch Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
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